Privacy Policy

Last updated: January 2026

1. Introduction

Platfo is committed to protecting the privacy of its users. This policy describes how we collect, use, and protect your personal data.

2. Data Collected

We collect the following data:

  • Identification information (name, email, phone)
  • Establishment information (name, address)
  • Transaction data (orders, payments)
  • Usage data (connections, actions on the platform)

3. Use of Data

Your data is used to:

  • Provide and improve our services
  • Process payments
  • Contact you regarding your account
  • Analyze usage to improve the platform

4. Storage and Security

Your data is stored on secure servers in Switzerland. We use technical and organizational security measures to protect your data.

5. Data Sharing

We do not sell your data. We may share your data with:

  • Our payment service providers (to process transactions)
  • Competent authorities (if required by law)

6. Your Rights

In accordance with GDPR and Swiss DPA, you have the following rights:

  • Right of access to your data
  • Right of rectification
  • Right to erasure
  • Right to data portability
  • Right to object

7. Cookies

We use cookies essential to the operation of the platform. No advertising cookies are used.

8. Contact

For any questions regarding your personal data, contact our data protection officer at info@platfo.ch